Help in your Shopping Cart: Ordering Prints and Products
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|Ordering Prints and Products from your Photo Album|
Selecting Images to Order Prints
Selecting Prints or Products to Order With Your Images
Selecting Any of The 'Actions' Will Apply Them to All of the Images in Your Shopping Cart.
When You Receive Coupons in Your Email, Copy and Paste the Code Right Into Our Coupon Form.
The Shopping Cart Navigation Menu
Clicking on the link in the "Ship To" column will allow you to select where your order will be shipped.
Reviewing Your Order Before Final Checkout
Address Book: In your address book you can specify as many shipping addresses as you would like. A single order can be shipped to multiple recipients from your shopping cart, but they must be added in your address book first. [top]
Apply To All: When 'apply to all' is set to ON or checked on an order form, the selection you are making (i.e. if you are ordering a 4x6 print) will be applied to all the images in your cart. Using the 'apply to all' option is an easy way to order products and prints for your entire shopping cart. [top]
Aspect Ratio: The aspect ratio is simply the longer side of your image (in pixels) divided by the shorter side of your image. For example, a 1024 x 768 image would have an aspect ratio of 1.33. ( 1024 / 768 = 1.33 ) Aspect ratio is important when determining the outcome of the prints you choose when using your digital images. Since all of ezprints photographs are printed at 300 dots per inch (dpi), you can determine the resolution of the print by multiplying the width and height each by 300. For example, an 11 x 14 print would equate to 3300 x 4200 pixels. Our handy and accurate resolution guide has taken much of the guess work out of determining which images will produce good results with our various prints. Refer to it often, and watch out for the red light!. [top]
Checkout Counter: The Checkout Counter will total the cost your order and display the break down of which prints and products you've ordered and where they are being shipping if it is a multiple recipient order. You can also select shipping options here for your full order, or for each recipient. [top]
Crop: The crop option automatically sizes your image to fill the entire print. This option shows the most detail in the center of your photo, but may chop off the outer edges. When using the crop option, remember that part of the original image will be cut off at the edges as your image subject is enlarged to fill the entire print space. When the Crop All button is pressed on the Actions menu, all the images in your cart will be set to Crop. [top]
Coupon: Periodically, ezprints will send out email "coupons" that will enable you to score big deals on great products. In your customer information, there is a box which says "Send Email?" and then asks if you prefer "Plain Text or HTML" format. (If you aren't sure, select "Plain Text") Having these boxes checked will ensure that you receive these periodic email coupons. Of course, you are in control of your email and can turn off these features too. [top]
Fit: The Fit option will force "Fit" your original image to the size of the print or product you are ordering. For example, if your original image was a 960 x 1280 Portrait format image (tall) and you were ordering a 5x7 print, the print you received back after processing would have a white border along the top and bottom of the picture, because the 960 pixel width would fill to the edges of the 5x7 print faster than the 1280 pixel height, thus leaving the extra white space. To put it another way, in this example, the original image is a 1: 1.33 aspect ratio (1280 / 960=1.33) and the 5x7 print (at 300 dpi resolution) is 1500 x 2100, which is a 1:1.4 aspect ratio. Since the original image is shorter than the print size, we are left with the white spaces. When the Fit All button is pressed on the Actions menu, all the images in your cart will be set to Fit. [top]
Main Menu: The Main Menu is the blue menu you see at the top of every page on the ezprints web site. Under each category (and sometime the category name itself) you can click through to quickly get around the site, between your album, address book, customer information or product information pages. Occasionally, features will appear only when they are relevant, such as "Logout" after you've logged into your account. [top]
Navigation Bar: The navigation bar is the menu with the icons found at the top and the bottom of your shopping cart page. We've added two in case your order is long so you can quickly get around from your shopping cart. This menu will help you navigate to your address book, photo album, customer information, our resolution guide, these help pages, or even allow you to empty the contents of your shopping cart and start over. It is here too that you find the "Checkout Counter" icon that allows you to proceed with your order. [top]
Resolution Guide: The resolution guide will help you determine which prints or products will look the best when ordered from your digital images. We have incorporated a simple "stoplight" icon which will alert you to possible problems with the outcome of your pictures if your original images' resolution is too low. [top]
Secured Server: The ezprints credit card processing takes place in our secured server, which will encrypt your data with 128 bit encryption, the highest form of consumer encryption available on the internet. You won't have to worry about your credit card or other personal information ending up anywhere other than between you and our billing department, making this transaction even more secure than most shopping mall or restaurant purchases. We use the renowned services of Verisign in all of our secured transactions. NOTE: If your browser does not support 128 bit encryption, you may not be able to use our shopping cart without upgrading. Check here to see if you have the latest version of either Netscape or Microsoft Internet Explorer. [top]
Ship To: The Ship To column in your shopping cart allows you to select whom you would like to ship each particular print or product to. You can have your entire order shipped to someone other than yourself, or you can split your order and have it shipped to several people in different places at once. It's all up to you. See the "Ship To" help above for instructions on how this works. [top]
Shipping Options: At ezprints, we offer everything from next day air to standard USPS ground shipping. Your order's shipping total will be calculated based on the number of products you order (some are odd shapes and or odd sizes) as well as your location away from our print house. [top]
Shopping Cart:The ezprints shopping cart system is filled with features to help you select multiple products from your images while still allowing you to modify each image individually or even split up your order to be shipped to multiple addresses. [top]
Show Images: By alternating between the 'Show Images' and 'Hide Images' buttons, you can choose whether or not to display your image thumbnails in your shopping cart and photo album. The purpose of this feature is to allow you to cut down on loading time if you prefer, which can be a useful tool if you tend to have a great deal of images in your album or cart. When the 'Hide Images' feature is enabled, a small icon will replace your images and will load that specific image if you click on it. Otherwise, simply click the 'Show Images' button or link and your thumbnails will once again be loaded for viewing. [top]
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